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New to Smart Business Experience Platform (SmartBX™)?

With the AI-Powered Smart Business Experience (SmartBX™) Platform , you will be able to seamlessly support and respond to your customers' queries, access advanced AI analytics and real-time reporting, manage content across the Customer Experience platform, launch targeted campaigns, and integrate with other systems—all within a unified interface.

  • 24/7 AI-Powered Customer Support

    For faster, more efficient query resolution
  • Enjoy SmartBX™ AI CoPilot

    Your partner to intelligently solve queries and find resolution.
  • Unified Customer Data Access

    For simplified management of customer information across departments
  • Comprehensive Engagement Analytics

    To track and optimize customer interactions
  • 360-Degree View

    Of Customers Empowering Agents with the AI-Powered Insights for proactive issue resolution and personalized customer experiences.
  • Seamless Service Management and Outage Management

    For improved operational efficiency and service continuity